Relay

Relay

Visual workflow builder for multi-level approval chains. Routes requests across every module with configurable escalation rules, time limits, and a complete immutable audit trail.

Starting from £2 / seat / month

Billed annually · Growth tier from £1.70

Get Started → See Full Pricing

A purchase order needs four signatures. It's been sitting in somebody's email for eleven days. Nobody knows whose desk it's actually on.

Visual drag-and-drop builder

Build approval flows visually — no code. Add steps, approvers, conditions, and parallel branches by dragging components onto the canvas. Preview the flow before publishing.

Step types

Sequential approval, parallel approval (all must approve), any-of approval (first response wins), auto-approve by rule, and information-only notification steps. Mix as needed.

Reusable flow templates

Build once, use everywhere. A leave approval flow works for all departments. A procurement flow can be cloned and adjusted per spend threshold. Templates versioned and publishable.

Conditional branching

Route to different approvers based on values in the request. Amounts over ₦5m go to the CFO directly. Staff grade above GL14 skip the line manager step. Any field can be a condition.

Role-based assignment

Approve by job role, not by name. When the Head of Procurement changes, no workflows need updating — the new incumbent inherits all pending and future approvals automatically.

Delegation

Approvers delegate authority for a date range — on leave, at a conference. Delegation recorded with start/end time. All actions taken during delegation carry the delegator's reference.

Time-limit enforcement

Each step has a configurable response window. 24 hours, 48 hours, or custom. Reminder notifications sent at configurable intervals before the deadline expires.

Auto-escalation

Deadline missed? Relay escalates automatically to the approver's line manager — or a named deputy. Escalation chain configured at workflow level. No manual chasing.

Rejection handling

Rejected requests route back to the originator with mandatory reason. Originator can amend and resubmit, or cancel. Each cycle tracked as a version — the full negotiation history preserved.

Immutable audit log

Every approval, rejection, comment, delegation, and escalation timestamped and hashed. Cannot be deleted or amended by any user — including administrators. Regulatory-grade evidence trail.

In-flight visibility

Requesters see exactly where their submission is at all times. Approvers see their queue sorted by urgency and deadline. Finance sees all pending disbursements. No status calls required.

Compliance reporting

Average approval time by flow type, bottleneck analysis by approver, SLA compliance rate, and rejection rate by step. Monthly compliance summary exportable for board reporting.

Routes requests across
Tribe — Leave & HR Vault — Finance Campus — Assets Pulse — Deals Bazaar — Commerce Email Notifications

Stop chasing
approval emails.

Show us your most complex approval chain. We'll build it in Relay during the demo call and deploy it the same day.